Peace of mind

90-day warranty

Your MasonVac is covered by a manufacturer warranty against manufacturing defects for 90 days from receipt. If a defect is confirmed, we replace the device. MasonVac pays both return and replacement shipping. No change-of-mind refund.

A problem? Write to us. Our team first checks the situation with you.

• Order number
• Description of the problem
• Photos or videos (3 files, 25 MB total)